Welcome to Voumed. These Terms & Conditions, last updated on 27th January 2024, govern your use of our services, including our website and any associated services provided by Medguide Group LLC. By accessing or using our services, you confirm that you understand, accept, and agree to be bound by these terms. If you do not agree to these terms, you should not use our services.

Voumed facilitates connections between clients seeking medical services and a network of healthcare providers and assists with related travel arrangements. Our role is strictly that of an intermediary; we do not provide medical services directly.

Eligibility: To use our services, you must be at least 18 years old and possess the legal capacity to enter into binding contracts. Accurate Information: You agree to provide true, accurate, current, and complete information about yourself as prompted by our service's registration form or similar queries. Compliance with Laws: You agree to comply with all applicable laws and regulations in your use of our services, including those related to international health tourism. Prohibited Activities: You agree not to engage in any activity that interferes with or disrupts the services or the servers and networks connected to the services.

Intellectual Property Rights Content Ownership: All content on Voumed’s website, including designs, text, graphics, pictures, information, and their selection and arrangement, is owned by Medguide Group LLC or its licensors. Use Restrictions: You may not use, reproduce, modify, distribute, transmit, or display any portion of our services without our prior written consent. Disclaimer of Warranties and Limitation of Liability No Warranties: Our services are provided on an “as is” and “as available” basis without warranties of any kind, either express or implied. Medical Service Disclaimer: We are not responsible for the medical services provided by healthcare providers in our network. We make no representations or warranties regarding the qualifications, expertise, or quality of the medical services you may receive. Liability Limitation: Voumed, Medguide Group LLC, and its directors, employees, agents, suppliers, or licensors will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses. User Conduct Compliance: You agree to abide by all applicable laws, regulations, and codes of conduct when using our services and to be solely responsible for all things arising from your use of the services. Misuse of Services: You agree not to use Voumed’s services in any manner that could damage, disable, overburden, or impair any Voumed server, or the network(s) connected to any Voumed server, or interfere with any other party's use and enjoyment of any services. Indemnification You agree to indemnify, defend, and hold harmless Voumed, Medguide Group LLC, its affiliates, officers, directors, employees, consultants, agents, and representatives from any and all third-party claims, losses, liability, damages, and/or costs (including reasonable attorney fees and costs) arising from your access to or use of our services, your violation of these Terms & Conditions, or your infringement of any intellectual property or other right of any person or entity. Modifications to Services Voumed reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the services (or any part thereof) with or without notice. You agree that Voumed shall not be liable to you or to any third party for any modification, suspension, or discontinuance of the services. Changes to Terms & Conditions We reserve the right to change these Terms & Conditions at any time. Any changes will be posted on our website and will become effective immediately upon posting. Your continued use of our services after any such changes indicates your acceptance of the new Terms & Conditions. Governing Law and Jurisdiction These Terms & Conditions shall be governed and construed in accordance with the laws of the UAE, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. Dispute Resolution Negotiation: In the event of any dispute, claim, question, or disagreement arising between you and Voumed, the parties shall use their best efforts to settle such disputes by negotiation and consultation between themselves. If they are unable to resolve the dispute within a reasonable time, then either party may submit the dispute to mediation. Mediation and Arbitration: If the dispute cannot be resolved through negotiation, the parties agree to attempt to resolve the dispute through mediation in the UAE. If mediation is unsuccessful, the dispute shall be finally settled by arbitration preferred and chosen by Medguide Group LLC.

Contact Information and Feedback Contact Us: For any inquiries, concerns, or feedback regarding these Terms & Conditions, please contact us at info@voumed.com Feedback: We welcome your feedback and suggestions about how to improve our services. Any feedback you provide to us will be considered non-confidential and non-proprietary. Severability and Non-Waiver Severability: If any provision of these Terms & Conditions is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. Non-Waiver: The failure of Voumed to exercise or enforce any right or provision of these Terms & Conditions shall not operate as a waiver of such right or provision. Entire Agreement These Terms & Conditions, together with any amendments and any additional agreements you may enter into with Voumed, shall constitute the entire agreement between you and Voumed concerning the services. Privacy Policy Our Privacy Policy, as it may change from time to time, is a part of these Terms & Conditions. Special Provisions We strive to create a global community with consistent standards for everyone, but we also strive to respect local laws. If any provision of these Terms & Conditions is not enforceable in your country, the rest of it will remain enforceable. Termination Voumed reserves the right, at its sole discretion, to terminate your access to all or any part of the services at any time, with or without notice, for any reason or no reason, including without limitation your violation of these Terms & Conditions.